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MOGROUP

Caretaker Service

Regular property inspections, minor maintenance and a dedicated contact on site.

MOGROUP caretaker adjusting a door hinge

A tidy building, functioning shared areas and an attentive eye on the condition of the property: our caretaker service relieves owners, property managers and companies in their day-to-day business – for commercial properties, office buildings, residential complexes and public facilities.

We carry out regular property inspections, take on agreed maintenance tasks and report visible damage or faults to the responsible contacts. Which tasks are performed at which intervals is agreed together – creating clear responsibilities and ensuring that minor issues are spotted early.

On site we also coordinate tradespeople and service providers: arranged access, accompanied appointments, documented findings. We handle minor maintenance work within the permissible scope; work requiring a specialist contractor is referred on and, if desired, organisationally supported by us. Combined with cleaning, grounds maintenance and winter services, you receive care for interior and exterior areas from a single source.

Scope of services

  • Regular property inspections of shared areas, stairwells, entrances and outdoor facilities
  • Defect and fault reports to property management or designated contacts
  • Minor maintenance work not requiring special trade licences
  • Care of entrance areas, bin stores and shared spaces
  • Inspection of lighting and replacement of suitable lamps
  • Bin service on agreed collection days
  • On-site coordination of tradespeople and service providers
  • Opening, locking and inspection duties according to schedule and task plan

Frequently asked questions about Caretaker Service

How often does the caretaker visit the property?

We agree this together – from a weekly property inspection to daily rounds in heavily used buildings. Intervals and tasks are recorded in a service specification that can be adjusted when needed.

What happens if the caretaker finds damage?

Visible defects and faults are reported promptly to the property manager or the agreed contact – documented with location, time and finding. Minor maintenance work is done directly; for work that requires a specialist contractor we coordinate access and appointments on request.

Do you also look after residential complexes for property managers?

Yes. Alongside commercial properties and office buildings we look after residential complexes and public-sector properties – in the Rhein-Sieg district, Cologne and Bonn as well as in Berlin. Property managers with several buildings get uniform processes and a fixed contact person.

Can the caretaker service be combined with cleaning, grounds maintenance and winter services?

Yes – that is the usual case. At MOGROUP caretaker service, grounds maintenance, winter services and commercial cleaning come from one company. You have one contract, one contact person and coordinated call-outs for indoor and outdoor areas.

Typical areas of application

  • Commercial properties and office buildings
  • Residential complexes and property managers
  • Public facilities
  • Multiple company sites

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